# Qualtrics

## Step 1: Generate API token

Log in to your [Qualtrics account](https://login.qualtrics.com/login).

Select **Account Settings** from the top right-hand corner.

<figure><img src="/files/MpCHvZVnOlEd2SBJXlrM" alt=""><figcaption></figcaption></figure>

In the **My Account** window, go to the **Qualtrics IDs** tab.

In the **IDs** tab, go to the **API** section and then click **Generate Token**.

<figure><img src="/files/R6EpLgWUICGxFv14mH65" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Make a note of the API token. You will need to provide it to your Clario Customer Success representative.
{% endhint %}

## Step 2: Find Datacenter and Organization IDs

Click the **User Settings** icon in the top-right corner of your account. Select **Account Settings**.

<figure><img src="/files/zldZQLCSriR9DSjqYlvZ" alt=""><figcaption></figcaption></figure>

Click **Qualtrics IDs**.

<figure><img src="/files/hCWT8dfb3MFND7Xlz3bz" alt=""><figcaption></figcaption></figure>

The *Organization ID* and *Datacenter ID* can be found in the **User** section.

{% hint style="info" %}
Make a note of the Organization ID and Datacenter ID. You will need to provide it to your Clario Customer Success representative.
{% endhint %}

## Step 3: Grant permission (Optional)

{% hint style="info" %}
This step is only relevant if you use [XM Directory](https://www.qualtrics.com/au/xm-directory/).
{% endhint %}

Go to the **Admin** page.

{% hint style="warning" %}
Only Brand Administrators can access this page.
{% endhint %}

In the **Users** tab, open the permissions window, and then click on the **Contacts** tab.

<figure><img src="/files/vaDpzx4QQNX83csrANfP" alt=""><figcaption></figcaption></figure>

Enable the **Manage Directory** permission and click **Save**.

## Step 4: Provide Clario the details

Send your Clario Customer Success representative the following information:

1. The API token from Step 1&#x20;
2. The Organization ID from Step 2
3. The Datacenter ID from Step 2.


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