Qualtrics

Step 1: Generate API token

Log in to your Qualtrics accountarrow-up-right.

Select Account Settings from the top right-hand corner.

In the My Account window, go to the Qualtrics IDs tab.

In the IDs tab, go to the API section and then click Generate Token.

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Make a note of the API token. You will need to provide it to your Clario Customer Success representative.

Step 2: Find Datacenter and Organization IDs

Click the User Settings icon in the top-right corner of your account. Select Account Settings.

Click Qualtrics IDs.

The Organization ID and Datacenter ID can be found in the User section.

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Make a note of the Organization ID and Datacenter ID. You will need to provide it to your Clario Customer Success representative.

Step 3: Grant permission (Optional)

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This step is only relevant if you use XM Directoryarrow-up-right.

Go to the Admin page.

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In the Users tab, open the permissions window, and then click on the Contacts tab.

Enable the Manage Directory permission and click Save.

Step 4: Provide Clario the details

Send your Clario Customer Success representative the following information:

  1. The API token from Step 1

  2. The Organization ID from Step 2

  3. The Datacenter ID from Step 2.

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